Once again Asa Bantan has proven why he is the Bouyon king. He captures the real essence of this genre of Dominican music by using it to tell a story that we can all relate to. This time the story is on Liat, the famous, or (depending on your experience) notorious airline that operates within the Eastern Caribbean, well known for their irregular flight patterns, inconsistent arrival and departures, and misdirected luggage. I guess then, it is of no surprise that Asa has joined the extremely long list of people who are fed up of Liat.
It was just last month that an open letter to Liat written by disgruntled British passenger Arthur Hicks, went viral after being posted on Sir Richard Branson’s blog. Branson being the founder and chairman of Virgin Atlantic Airways was no stranger to such letters but being the smart businessman that he his, he made sure to personally call and not just apologize but also thank the customer for his letter. Mr Branson quotes:
” It is important to take customer feedback on board in order to improve – and also to be able to laugh at yourself”
but no one taught Liat these values, so instead they had to go and do a silly video in reply to a clearly dissatisfied customer. just a few weeks after this fiasco the airline once again showed us how incompetent they are when they left an 8-year-old child at an airport all alone.
I mean us islanders really appreciate Liat because they are all that we have (and this me be the problem – lack of competition) but they really have to do better than that or we will have to start back using steamships to travel like in the past. I wonder if the lady with the big hair will reply to Asa Banton with a video? Look Zahfeh! We will have to wait and see…anyway listen to the track…i posted the lines of my favourite part below.
*Look another flight delay while i heading to D/A
*How my bag reach in Trini and I stopping in Vincy?
*Fed up of L.I.A.T like Haitians fed up of Haiti